In today’s fast-paced world, Lachina Drapery & Blind Factory understands the value of convenience and personalized service, which is why we proudly offer shop-at-home service. However, we also recognize the importance of experiencing a custom product firsthand before making a decision. That’s why we extend an exclusive invitation for you to visit our showrooms and factory after we’ve left your home. This unique opportunity allows you to see, feel, and examine the actual products in a tangible way. Companies that are only limited to providing only shop-at-home services, without the support of a showroom or in-house factory capabilities, fall short of delivering the comprehensive assurances you receive from Lachina Drapery & Blind Factory. Our unique combination of personalized shop-at-home consultations, alongside the tangible experience offered by our showroom and the unparalleled quality control of our own factory, ensures a level of satisfaction and confidence that simply can’t be matched by others.
Service After The Sale:
The allure of shop-at-home service for custom window treatments is understandable, but it’s crucial to weigh the long-term benefits and potential drawbacks. The most significant disadvantage lies in the post-purchase service and support—when you face an issue, the convenience of immediate, in-person assistance cannot be overstated. Choosing a company that provides a comprehensive service department, including a local physical showroom, service department, and its own in-house manufacturing facility, ensures not only a better buying experience but also peace of mind that support is readily available when you need it most.
The Importance of A Physical Presence In Your Community:
Lachina’s local facility in Dormont is not just a place for transactions; it’s a hub for accountability and customer care post-purchase. Being able to physically visit and directly communicate with our service department can lead to faster, more effective solutions. This level of access is particularly vital for custom window treatments, where adjustments or specific repairs are necessary to align with your original expectations. Try achieving that with a national chain or a small company that works out of their vehicle.
